Privacy Policy
Thank you for considering African Journey Safaris (Pty) Ltd for your Safari travel needs.
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This privacy policy describes how we collect, use, and disclose personal information when you use our website or book tours with us.
Collection of personal information:
We collect personal information from you when you make a reservation or enquiry about our safari tours and packages. This may include your name, address, email address, phone number, passport information, and payment information.
Purpose of collecting personal information:
We collect your personal information for the purpose of processing your reservation, providing you with our Safari tour services, communicating with you, and complying with legal requirements.
Use of personal information:
We use your personal information to provide you with our safari tour services, including arranging transportation, accommodations, and activities. We may also use your personal information for marketing purposes, such as sending you promotional offers or newsletters, but only with your consent.
Sharing personal information:
We may share your personal information with our safari tour partners, such as transportation providers and accommodations, to fulfill your reservation. We may also share your personal information with our service providers, such as payment processors, marketing agencies, and data hosting providers. We will only share your personal information when necessary and with your consent.
Cookies and tracking technologies:
We may use cookies and tracking technologies on our website to analyze website traffic and usage patterns. This information is used to improve our website and provide better service to our customers. We do not use cookies or tracking technologies to collect personal information.
Security:
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. We have implemented physical, technical, and administrative safeguards to secure your personal information. We also regularly review and update our security measures to ensure they are up-to-date and effective.
Access and correction:
You have the right to access and correct your personal information that we have collected. You may also request that we delete your personal information, subject to legal or contractual obligations. To exercise your rights, please contact us at the email address provided below.
Children’s Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.
International Transfers:
We may transfer your personal information to countries outside of South Africa where our service providers are located. We will take appropriate measures to ensure that your personal information is protected in accordance with this privacy policy.
Legal basis for processing:
We process your personal information based on your consent or as necessary to fulfill our contractual obligations to you. We may also process your personal information as necessary for our legitimate interests, such as improving our services or complying with legal requirements.
Updates to the policy:
We may update our privacy policy from time to time. Any changes to the policy will be posted on our website and we will notify you of any material changes. By continuing to use our services after the changes become effective, you agree to be bound by the updated privacy policy.
Contact information:
If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please contact us at bookings@africanjourneysafaris.com.
By using our services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with this policy, please do not use our services.